Get sender health policy

Get the workspace sender health policy. Over the last 7 days a seat is paused when its hard-bounce rate exceeds hardBounceRateMax over at least hardBounceMinSent sends (default 5% over 20), its complaint rate exceeds complaintRateMax over at least complaintMinSent sends (default 0.3% over 50), it soft-bounced on softBounceStreakDays consecutive days (default 3), or its mailbox needs re-authentication, errors or is disconnected. Seats sharing a sending domain are judged together too: a breaching domain pauses all of them. Defaults apply until saved.

Outcome

Before you start

Verify the intended environment, signed-in credential, authorized organization and the action permission workspace:read.
Discover and select an authorized canonical Engage workspace. Pass resourceType=workspace and resourceId separately from action input.

Discover the target

topolo whoami --json
topolo actions get app_topolo_engage.sending.health_policy.get --json
topolo workspaces list topolo-engage --json

Set ENGAGE_WORKSPACE_ID to the identifier of the selected authorized workspace.

Input contract

This action accepts an empty input object ({}). Resource context is supplied separately when required.

Validate, plan and execute

Build payload.json from the current schema and discovered identifiers. The action description above defines its behavior, limits, side effects and declared errors.

: "${ENGAGE_WORKSPACE_ID:?Set ENGAGE_WORKSPACE_ID to your selected workspace identifier}"
topolo actions validate app_topolo_engage.sending.health_policy.get --data @payload.json --json
topolo actions plan app_topolo_engage.sending.health_policy.get --resource-type workspace --resource-id "$ENGAGE_WORKSPACE_ID" --data @payload.json --json

Execute the unchanged validated read.

: "${ENGAGE_WORKSPACE_ID:?Set ENGAGE_WORKSPACE_ID to your selected workspace identifier}"
topolo actions call app_topolo_engage.sending.health_policy.get --resource-type workspace --resource-id "$ENGAGE_WORKSPACE_ID" --data @payload.json --json

For MCP, use topolo_get_action, topolo_validate_action, topolo_plan_action and topolo_call_action. Pass resource context separately where required; confirm:true is required for mutations.

Captured successful requests and responses

Captured HTTP 200 · sender health policy > reads the safe defaults until saved, and audits a replacement

Action input

{}

Actual local response

{
  "policy": {
    "hardBounceRateMax": 0.05,
    "hardBounceMinSent": 20,
    "complaintRateMax": 0.003,
    "complaintMinSent": 50,
    "softBounceStreakDays": 3,
    "updatedAt": null
  }
}

Source test: sender health policy > reads the safe defaults until saved, and audits a replacement. Actual route handlers with SQLite repositories; synthetic identity/workspace grants and provider ports.

Effects and response meaning

Get the workspace sender health policy. Over the last 7 days a seat is paused when its hard-bounce rate exceeds hardBounceRateMax over at least hardBounceMinSent sends (default 5% over 20), its complaint rate exceeds complaintRateMax over at least complaintMinSent sends (default 0.3% over 50), it soft-bounced on softBounceStreakDays consecutive days (default 3), or its mailbox needs re-authentication, errors or is disconnected. Seats sharing a sending domain are judged together too: a breaching domain pauses all of them. Defaults apply until saved.

Verify the outcome

Check the response against the declared output schema and the requested operation. For mutations, use the action-specific read described in the action description before any dependent operation.

Recover

For an uncertain result, inspect current retained state with a read action before retrying. Do not replay a mutation unless its contract explicitly guarantees idempotency.

Refused requests

No refusal response for this action is present in the selected capture set.

Error recovery

Evidence and limits

/api/sending-settings/health-policy
Actual route handlers with SQLite repositories; synthetic identity/workspace grants and provider ports.
Widget/bootstrap use actual app handler but mocked worker runtime and app identity.
No gateway execution, live permissions, external delivery or deployed proof.

These are local route captures with synthetic identity and simulated dependencies. They do not prove live authorization, gateway execution, production state, or external delivery.